Privacy Policy
Effective Date: February 25, 2026
Overview
At Res AI, Inc. (“Res,” “we” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and share information when you access or use the Res platform, website, APIs, and related tools (collectively, the "Services"). By using the Services, you agree to the practices described below.
What This Policy Covers
This policy covers Personal Data we collect when you use our Services. ”Personal Data” means any information that identifies or relates to a particular individual. It does not cover the practices of third-party services you may connect to through Res.
Personal Data We Collect
Account and Contact Data When you create an account, we collect your name, email address, company name, and password. We use this to create and manage your account, communicate with you, and provide the Services.
Payment Data
Payment is processed by our third-party payment processor (Stripe). We do not store full payment card numbers. We retain billing address and the last four digits of your card for record-keeping. Please review Stripe's privacy policy for details on how they handle payment data.
Usage Data
We collect information about how you interact with the Services, including pages visited, features used, actions taken within the dashboard, and session duration. This helps us improve the product and diagnose issues.
Device and Technical Data
We automatically collect IP address, browser type, operating system, and referring URLs when you access the Services.
Content Data
We process the content you submit to Res—including article text, URLs, and structured data—solely to provide the Services. We do not use your content to train models or share it with third parties except as necessary to deliver the Services.
How We Use Your Data
We use the data we collect to:
Provide, operate, and improve the Services
Process transactions and manage your subscription
Send product updates, invoices, and support communications
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations
Analyze aggregate usage patterns to improve performance
We will not use your Personal Data for materially different purposes without providing notice.
How We Share Your Data
We do not sell your Personal Data. We share it only in the following circumstances:
Service Providers
We work with trusted vendors who help us operate the Services, including cloud hosting providers, payment processors, analytics tools, and customer support platforms. These parties are contractually bound to protect your data and use it only to perform services on our behalf.
Legal Requirements
We may disclose your data if required by law, court order, or to protect the rights, property, or safety of Res, our users, or others.
Business Transfers
If Res is acquired, merges with another company, or undergoes a similar transaction, your data may be transferred as part of that transaction. We will provide notice before your data becomes subject to a different privacy policy.
Aggregated or De-identified Data
We may share aggregated, anonymized data that cannot reasonably identify you for product improvement and business analysis purposes.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Services are used. You can control cookie settings through your browser. Disabling certain cookies may affect functionality.
We do not currently respond to ”Do Not Track” browser signals.
Data Retention
We retain your Personal Data for as long as your account is active or as needed to provide the Services and comply with legal obligations. Upon termination or expiration of your subscription, we will retain your data for 30 days to allow for export, after which it will be deleted.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. No system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Children’s Privacy
The Services are not directed to children under 16. We do not knowingly collect Personal Data from children. If you believe a child has provided us with personal information, please contact us at privacy@tryres.ai.
Your Rights
Depending on where you are located, you may have the right to access, correct, delete, or restrict the processing of your Personal Data, or to request a copy of the data we hold about you. To exercise any of these rights, contact us at privacy@tryres.ai. We will respond within 30 days.
If you are located in the European Economic Area, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy at res.ai/privacy and, where appropriate, by email. Continued use of the Services after the effective date constitutes acceptance of the updated policy.